Document Automation Specialist


Canada Remote

Full time

Dec 16

We are looking for a Document Automation Specialist to join our growing Services team! In this role, you will help our customers with getting their templates ready for automation in Athennian. The role is focused on documents from all areas of corporate law, as well as supporting our customers with coding their own templates. 


  • Complete Document Coding to automate corporate legal documents, including registers / ledgers, resolutions, agreements, government forms
  • Configure Document Automation Template settings for Athennian clients 
  • Respond to customer questions and support tickets on Document Automation
  • Provide training to customers on document coding best practices
  • Complete Quality Assurance testing on client templates


  • High level of technological literacy
  • Attention to detail
  • Desire to be proactive and create a positive experience for others
  • Quick learner and can adapt to the ever-changing startup environment

Bonus Points

  • Previous coding language experience

In this role, at 3 months, you will have:

  • Learned the Athennian software and custom syntax inside and out
  • Developed an understanding of all standard legal document precedents
  • Performed a needs assessment on a legal document and inserted the appropriate syntax that automates the document within the Athennian system, all on your own
  • Built positive relationships with coworkers

In this role, at 6 months, you will have:

  • Become comfortable with applying the Athennian customized syntax across any standard legal document within the system
  • Developed a deep understanding of how document automation fits into the larger ecosystem of Athennian (in particular with Product Support and Delivery Success)
  • Improved document coding documentation for Athennian users
  • Developed user stories for improving document automation capabilities
  • Reported software bugs related to document automation functionality

In this role, at 12 months, you will have:

  • Developed training materials and delivered document automation and syntax application training to customers on your own
  • Become a go-to person in the company for document automation questions
  • Taken the initiative to implement new ideas that would improve document automation processes or just make the office a more pleasant place to work

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Cloud-based global legal entity management software.