Legal Operations Analyst


Chicago, IL, USA Remote

Full time


Nov 4

Role Description

As a Legal Operations Analyst you will be responsible for supporting the Dropbox Commercial Team with contracts management, vendor management, knowledge management and other special projects. You will be creating, managing, and maintaining various systems for organizing legal documents and tracking key contractual terms. You will be expected to provide project management capabilities, oversee day-to-day operations, work cross-functionally to resolve operational challenges, provide proactive analysis of operational trends, and take on tasks with varying complexity and increasing responsibility. You will play a crucial part in building our legal infrastructure and helping the legal team operate more efficiently.


  • Administer Ironclad platform, including maintaining and building workflows; defining and maintaining access permissions; and maintaining contract database (including entering new contracts and ensuring integrity of contract data)
  • Maintain form contract template changes on multiple systems.
  • Build out Ironclad functionality with legal team members and cross-functional teams to define business requirements and resulting system requirements
  • Work with internal business partners like procurement and sales operations, internal tools development teams, and external vendors to manage the development, building, deployment, and revision, of Ironclad and other systems for the commercial legal team
  • Manage relationships and expectations of legal team members, internal business partners, and internal customers
  • Build and improve commercial legal team processes, revisit and revise systems workflows to adjust for legal process or needs
  • Manage internal projects and training, and help drive cross-functional efforts to completion


  • Demonstrated ability and strong track record of project management
  • Eagerness to learn new things and ability to navigate complicated and nuanced issues
  • Superior organizational skills, excellent attention to detail, enthusiasm and passion for process improvement
  • Background experience with legal systems and technologies, specific Ironclad knowledge is a plus, but not required.
  • Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required
  • BA/BS from a top university and excellent academic credentials
  • Excellent writing and communication skills.
  • 2+ years experience in a relevant setting, such as in a Legal Operations role or on a Legal team, and with systems solutions

Total Rewards

  • For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $72,500 - $85,300 - $98,100.
  • This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.
  • Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
  • Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
  • Competitive medical, dental and vision coverage
  • (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
  • Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
  • Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
  • Mental Health and Wellness benefits
  • Free Dropbox space for your friends and family

Additional benefits details are available upon request.

Dropbox is in the process of updating our technology to provide pay ranges in New York City based on the recent amendments to the New York City Human Rights Law (NYCHRL). If you are based in NYC and have any questions about the pay range for this role, please contact paytransparency@ and provide your name and the job title to which you are interested in applying.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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