Knowledge Management Systems Analyst

Digital Data Foundation

London, England, United Kingdom

Full time

Oct 8

£ Excellent Salary + Benefits - London

James Carrera of Digital Data Foundation has been retained to source a KM systems & process specialist to support Legal Technology projects by investigating Artificial Intelligence and other tools for & matter document profiling.


Responsibilities

Cross functionally support KM technology projects (including new projects, phased releases, system migrations and version upgrades) and support KM system business as usual (BAU).

  • Investigate use of AI tools to help with matter and document profiling (RAVN), also use of external data sources/feeds to support matter profiling
  • Support KM projects in the pipeline through testing, user training and support.
  • Systems support; user adoption, use and queries.
  • Work with practice groups to design data points and collection thresholds
  • Profile and trigger design, workflows, usage reports, data mapping and user admin.
  • Designing Chambers templates, profile manager oversight, exploring content management, ingestion of external content.


Experience

With circa 2-3 years of progressive experience in a Legal Technology focused role within a Legal services or Vendor;.

  • Good understanding of information systems and classification principles including experience management and enterprise search.
  • Excellent communicator, able to work with people of varying levels of seniority and technical experience and through a variety of mediums
  • Well organised with good administration and project management skills
  • Great listener, persuasive and an excellent negotiator in the adoption of new processes.


For a confidential discussion contact James Carrera

Digital Data Foundation

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