Innovation Project Manager

Stephenson Harwood

London, England, United Kingdom

Full time

Jul 26

This job is no longer accepting applications.

Stephenson Harwood is a law firm with 1100+ people worldwide, including more than 180 partners. Our headquarters are in London, with 9 offices across Asia, Europe and the Middle East.

Our experience encompasses corporate, commercial litigation and arbitration, employment, pensions and private wealth, finance, marine and international trade, and real estate and projects. We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world. We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.

Our Innovation team

Our innovation team was founded in January 2018 and has a global remit, with a primary focus on improving or enhancing the way our lawyers deliver services to clients, and to identify and implement new services that complement our core revenue generating activities.

Purpose of the role

To deliver projects to enhance the way our lawyers deliver services to our clients. These projects can be process, technology, or people related.

The team's success is measured through the impact of the outputs from these projects. This is a role focused on delivering business change. Stakeholder and change management experience are as important as technical skills.

The role will take sole responsibility for the delivery of small to medium sized projects, and will support the delivery of larger more complex projects.

Main Responsibilities

Delivery of projects

The primary focus of this role will be on successful project delivery. The types of projects include:

  • Identifying opportunities to deploy paralegal resource to support the delivery of legal services, identifying the most effective way to achieve this change, and executing it.
  • Taking a business need, and identifying the best way to meet that need, including assessing possible technology solutions, designing and executing pilots, creating business cases, designing implementation and roll-out plans and executing them
  • Leading technology implementation projects
  • Identifying and implementing process improvements
  • Supporting the roll-out of existing technology to increase the take-up and value from technology investments
  • Supporting and advising lawyers on the deployment of process and technology for large and complex transactions

Broader contribution to cultural change

Contributing To Broader Innovation Work Including

  • Training and coaching our lawyers
  • Supporting our innovation network
  • Supporting internal and external communications
  • Supporting business development related activities

Attributes/Skills Required

  • Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking
  • Personality to make an impact in the team and to influence busy senior stakeholders
  • Cooperative and collaborative in approach and able to develop excellent working relationships at all levels and roles
  • Highly organised and able to work to deadlines with the ability to manage multiple workstreams and prioritise realistically
  • High professional standards with commitment to quality work product
  • Outstanding levels of professionalism when working with lawyers and clients
  • Exceptional accuracy and attention to detail
  • An interest in innovation and a passion for driving change
  • Resilient with the ability to handle set-backs and pressure
  • Self-motivated, flexible and proactive
  • Comfortable with presenting to colleagues and clients at all levels



  • An interest in innovation and a passion for driving change
  • Experience of designing processes and/or services based on customer needs
  • Recent experience of achieving behaviour change through project delivery and proven experience of delivering change related projects
  • Experience of implementing new SaaS technologies
  • Recent experience of hands on delivery of process improvement work in a service environment
  • Familiarity of working on technology related projects
  • Experience of working in a professional services environment
  • Experience of managing project teams


  • An understanding of the changing legal services environment and the key drivers behind those changes
  • Experience of working in a partnership organisation structure
  • Experience of working with LegalTech tools such as HighQ, Document Automation, AI contract review software and legal workflow tools.
  • Project management certification (Prince 2, PMI or similar)
  • Process improvement or design thinking certification

This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs.

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Stephenson Harwood

Stephenson Harwood is a UK headquartered law firm with offices in Europe, Asia and the Middle East.